Pandora Radio

Posted on February 18, 2016 by Rachel Blackman

By Rachel Blackman

Company

Pandora Radio is an online and mobile personalized radio model that utilizes the Music Genome Project.

The Music Genome Project is an algorithm set by music analysts that matches people to other music they may like based on their taste in artist or song [1]. Essentially, the listener may pick an artist/band, genre, or song and, based on the characteristics and technical elements of their choice, music that has similar traits will be played in accordance in a channel format. Comedy has also recently been added to the Pandora portfolio, so there is the option to explore that realm in the same streaming/radio hybrid system.

Pandora also has a blog section and benefits such as exclusive presale opportunities for concerts as well as premade stations for those who just want to listen to a less narrow selection.

There is a freemium version of the service with advertisements between songs, and a premium subscription service, Pandora One, that costs $4.99 a month for no ads.

Brief History

Pandora Radio is, in many ways, looked at as the originator of the personalized streaming service craze that is so prominent in the world today. Founded in 2000 by Tim Westergren and Jon Kraft, the company began humbly as just the idea of the Music Genome Project.

Come 2005 and beyond, Pandora was fully formed and blew up with popularity[2]. People were discovering music and finding the ease of having it on demand and tailored to their own tastes, a model that every competitor has been utilizing since.

Pandora x Ticketfly Merger [13]

As Spotify exploded and streaming services grew, the attention faded a bit from Pandora, but it is on its way back. At the end of last year, Pandora purchased the concert ticketing entity Ticketfly for $450 million in one of its biggest moves ever[3]. With this merger, Pandora is going to be able to sell tickets through its service, adding to its attraction and uniqueness.

Rdio Logo [14]

Next, Pandora purchased the streaming service Rdio’s assets for $75 million in efforts to make it into the digital streaming world as direct competition to players like Spotify and Apple Music[4].

The company is currently in a transition period where it is implementing these new acquisitions in order to get ahead of the game in streaming in 2016 and beyond.

New Features

Browse Graphic [5]

January 28, 2016, Pandora launched a new feature for their app: Browse. Browse recommends and assists people in discovering artists they may like based on their music taste. There is also an analysis level to the feature where listeners can view how many others are enjoying an artist they love, a useful resource for both the creators and the fans. Along with Browse, the app was redesigned to look cleaner and be easier to use[5].

Another exciting and innovative new idea Pandora implemented March 8^th is their AMPcast service. AMPcast allows artists to speak to their followers through audio messages they can record on their cell phones and upload to their music channel[6], a valuable form of connection for the artists to their fan base that has not yet been utilized anywhere else.

Live Music

Pandora Discovery Den [15]

Pandora has been making huge strides in the live music game this year as well. For example, this was their first year as the official streaming partner to the popular and forward-thinking music festival/conference, South By Southwest in Austin, TX. This year, their fittingly named stage Discovery Den hosted hot up-and-coming acts from March 16-19. From hip-hop artists like Kevin Gates and Anderson .Paak to electronic like Louis the Child[7], Pandora was thoughtful and current in its choices and tapped into young, hip audiences in the perfect setting to do so.

Concert poster for The ATL [8]

April 6^th, Pandora announced the lineup for its leap into the hip-hop world via their Pandora Presents: The ATL concert taking place May 5^th. Featuring wildly popular rap and hip-hop acts Young Thug, K Camp, and Dej Loaf, Pandora is targeting a key young and musically active audience that they have not been as present with until now[8]

Company structure

The company has been going through some executive changes in 2016, including naming cofounder Tim Westergren as CEO March 28^{th [9]}. Westergren is a musician himself and has always seen the importance in discovering new talent, something Pandora is putting a lot of attention into currently and a concept that will keep them relevant.

Along with this change, there was a restructuring of the upper offices including instating Mike Herring as President and CFO, promoting Sara Clemens from CSO to COO, and putting Chris Phillips in the Chief Product Officer seat [9].

Revenues

Pandora’s 2016 first quarter financial review has not yet been released, but will be made public April 28. Given the numbers from last year, it would appear as though the company is on an upward trend. Their fourth quarter revenue at the end of 2015 was up 25% year-over-year at $336.2 million, and their total revenues for all of 2015 were $1.164 billion, a growth of 26% year-over-year[10]. It is reasonable to expect that this years numbers will be even greater, especially given their acquisitions of Ticketfly and Rdio and their movement into live music.

As for right now, Pandora Media’s stock has gone up 0.04 since its last close with a volume of 9.06m[11].

Finally, Pandora just hit the $2 billion mark on April 18^thfor artist and songwriter royalties[12].

Overview/Looking to the Future

Pandora is making big moves towards being a powerful player through their innovative new streaming updates, their live music target on hip-hop in particular, and their company restructuring. It should be fascinating to watch how effective their strategies prove to be in execution.

Sources

[1] “About The Music Genome Project®.” (n.d.): n. pag. Retrieved 25 Apr. 2016.

[2] “Origin Story: The Founding of Pandora Radio.” Startup Grind. N.p., n.d. Retrieved 25 Apr. 2016.

[3] Sisario, Ben. “Pandora Buys Ticketfly, a Competitor to Ticketmaster.” The New York Times. The New York Times, 2015. Retrieved 25 Apr. 2016.

[4] “Pandora’s Rdio Acquisition Sets Stage for Epic Streaming Music Battle.” Variety. N.p., 2015. Retrieved 25 Apr. 2016.

[5] “Pandora Debuts New Personalized Destination to Discover Music.” Press Release Distribution, EDGAR Filing, XBRL, Regulatory Filings. N.p., n.d. Retrieved 25 Apr. 2016.

[6] Lunden, Ingrid. “Pandora Raises Its Social Media Game with AMPcast, DIY Audio Messaging For artists.” TechCrunch. N.p., 2016. Retrieved 25 Apr. 2016.

[7] “Pandora Reveals Initial Lineup in Its First Year as the Official SXSW Streaming Partner – NASDAQ.com.” NASDAQ.com. N.p., n.d. Retrieved 25 Apr. 2016.

[8] “Young Thug, K Camp & DeJ Loaf To Perform At Pandora ATL Concert.” Vibe. N.p., 2016. Retrieved 25 Apr. 2016.

[9] “Pandora Brings Back Founder Tim Westergren As Newest CEO.” Forbes. Forbes Magazine, n.d. Retrieved 25 Apr. 2016.

[10] “Pandora Reports Q4 and Full Year 2015 Financial Results.” Press Release Distribution, EDGAR Filing, XBRL, Regulatory Filings. N.p., n.d. Retrieved 25 Apr. 2016.

[11] “Pandora Media Inc.” P Stock Quote. N.p., n.d. Retrieved 25 Apr. 2016.

[12] “Pandora Hits $2 Billion in All-Time Royalties for Artists and Songwriters.” Press Release Distribution, EDGAR Filing, XBRL, Regulatory Filings. N.p., n.d. Retrieved 25 Apr. 2016.

[13] Dufree, Rachel. “Pandora and Ticketfly Join Forces to Create the World’s Most Powerful Music Platform.” Ticketfly. N.p., n.d. Web. 25 Apr. 2016.

[14] “Rdio Adds Free Streaming With Nearly 500 Live Broadcast Stations – Next Geekers.” Next Geekers. N.p., 2015. Web. 25 Apr. 2016.

[15] “Discovery Den at SXSW 2016: Four Days of Your New Favorite Music.” South by Southwest 2016 Music, Film and Interactive Festivals. N.p., 2016. Web. 25 Apr. 2016.

Pandora Radio

Posted on December 2, 2015 by Kyle Miller

by Kyle Miller

Pandora App Logo (Courtesy of Pandora Pressroom) [1]

2100 Franklin St
Suite 700
Oakland, CA 94612 Telephone #: (510) 451-4100

Overview of Pandora Radio

Pandora Radio is an internet music streaming company that emerged online in 2005. The company was founded by Tim Westergren, an award-winning music composer, and currently runs out of Oakland, CA. Pandora offers a wide library of music to listeners and can help users discover new tracks and artists that are similar to the music they currently enjoy. The streaming service is fueled by The Music Genome Project, which is an on going music analysis study that has created a formula using specific musical characteristics to help bring each user a unique playlist that caters to their music preference [2]. Pandora Radio is free to any person who enters their site, although there is an option for a paid subscription of $4.99 a month which deems a user a “Pandora One” member. These members are able to stream music ad free and also get much higher sound quality when streaming [3].

“The Next Song” Pandora Youtube Video. (Courtesy of Youtube) [4]

Interface

Screen Shot of Pandora Interface. [5]

Operating Pandora Radio is a simple, yet exciting experience. With over a million different songs, users are able to search their favorite artists and then get a playlist that will deliver similar music. When a track appears, users are able read lyrics as the song plays and browse the “About” section to learn more background information on who created the music. Users can create up to 100 different playlists and can also notify Pandora if they do not enjoy the music, so the site can start to find better songs to fit that user’s preferences. [2]

Key Executives

TimWestergren – Founder of Pandora Radio (Courtesy of Pandora Pressroom) [6]

Brian McAndrews – Chief Executive Officer, President & Chairman (Courtesy of Pandora Pressroom) [8]

Steve Bene – General Counsel (Courtesy of Pandora Pressroom) [7]

Finances

Pandora’s third quarter results of 2015 reported a total revenue of $311.6 million. This total was a 30% increase from the results of last year’s Q3 mark. Advertising revenue also rose 31% to a total of $254.7 million [9]. Pandora executives relate this growth to the company’s recent $450 million dollar acquisition of Ticketfly, which makes Pandora a location to now discover and purchase tickets for upcoming live shows, attracting many new users who are avid concert goers [10]. Unfortunately, competition in the music streaming business has been a major concern for Pandora. On October 23, Pandora had the company’s worst share drop off, falling 35 percent in one day primarily due to the rise of Apple Music and Spotify. Apple Music recently reported it had 6.5 million paying subscribers, compared to only 3 million Pandora One subscribers who pay a monthly fee [11].

Pandora currently sits at a $14 stock price, which seems negative for potential investors, but analysts do see potential with the company in the future. The market currently predicts that Pandora’s premium is going to rise greatly over the next two January calls, signifying that their stock should move back up in the future. Analysts also expect a major investor to acquire Pandora by 2017 due to the company’s growing diversification and increase in overall revenue [12].

Pandora’s Share Prices of 2015 (Courtesy of Bloomberg.com) [13]

Interacting with Music Fans

tim-mcgraw-performance-lights-2015-billboard-650

Tim McGraw Performing (Courtesy of Billboard.com) [16]

Pandora Radio has made great efforts this year to create a close relationship with their audience. On September 9th, Pandora celebrated their 10 year anniversary by providing ad free streaming to anyone who visited their site. This thanked fans for the support they had given to Pandora and also allowed people to see what being a paid subscriber entailed [14]. Pandora also stayed committed to their goal of bringing artists and fans closer together. On November 11th, Pandora and country music star, Tim McGraw, joined together to create a listening party for McGraw’s new album, Damn Country Music. The event took place in New York City and included a live performance from the country singer that was free of charge for fans [15]. To celebrate the holiday season, Pandora is hosting a concert event in New York City on December 10th. The show, which will also be available to be streamed at home, will feature acclaimed artists Fall Out Boy, Panic At The Disco, and G-Eazy [17].

Competition

Digital streaming is the most popular way people are accessing music today. Although Pandora was created much earlier, streaming services such as Spotify, Apple Music, and Tidal have impacted the market greatly by forming on-demand listening. In response, Pandora payed $75 million dollars to acquire assets from the music streaming service, Rdio, which recently fell into bankruptcy. This will eventually make Pandora an on-demand streaming site, which will possibly attract people to leave other sites and use Pandora [18]. Pandora also recently took a major step ahead of competitors by having Adele’s critically acclaimed album, 25, on their site. Since Pandora does not hold deals with major record labels and does not give their users access to chose the exact song they want, they are able to have the tracks available. Apple Music, Spotify, and others are restricted from having the number one album, because Adele’s record label chose to forgo streaming sales and focus primarily on selling physical copies [19].

The Future of Pandora

With the recent acquisition of Rdio, Pandora is preparing for a significant business change. Unlike their competitor Spotify who offers free streaming, Pandora plans to ally with artists and labels and only offer paid on demand subscription. This will put Pandora at a large disadvantage compared to Spotify, but the company believes that their main goal is to respect the art of music and the ones who spend handwork creating it [20]. Clear evidence that Pandora wants to honor artists is seen in their recent multi-year deal with Sony/ATV Music Publishing. Pandora agreed to increase their royalty payments with the largest music publishing company, which will now open new opportunities for Pandora. They now have the ability to expand to a international market with the music rights they have acquired, which could be a major business move since Pandora is currently only available in the United States, New Zealand, and Australia [21].

Pandora also expanded their massive music library with many popular pre-1972 recordings of music. The company reached a $90 million settlement to avoid any copyright allegations, setting the precedent to other streaming companies to respect the artists. This addition of music attracts an older audience range to Pandora and will hopefully encourage record labels to be reasonable with establishing deals once Pandora begins their on demand service [22].

Pandora Logo on an Iphone (Courtesy of Fortune News) [23]

Sources

Pandora App Logo – press.pandora.com. Retrieved November 28 2015.

2. About Pandora – Pandora. Retrieved November 28 2015.

3. Pandora One – Pandora. Retrieved November 28 2015.

4. The Next Song – YouTube. Retrieved November 28 2015.

5. Pandora in Action – Pandora. Retrieved November 28 2015.

6. Headshot of Tim Westergren – press.pandora.com. Retrieved November 28 2015.

7. Headshot of Steve Bene – press.pandora.com Retrieved November 28 2015.

8. Headshot of Brian McAndrews – press.pandora.com Retrieved November 28 2015.

9. Pandora Q3 2015 Financial Results – investor.pandora.com Retrieved November 28 2015.

10. Roettgers, Janko (October 7, 2015) Pandora Buys Ticketfly to Sell Concert Tickets to Its Listeners – Variety – Retrieved November 28 2015.

11. Sisario, Ben (October 23, 2015) Pandora Shares Plummet as Competition Grows – NY Times – Retrieved November 28 2015.

12. Hagopian, Todd (October 28, 2015) After Pandora’s Steep Drop, An Acquisition Is Almost Inevitable – Seeking Alpha – Retrieved November 28 2015.

13. Pandora’s Share Price Chart – Bloomberg.com – Retrieved November 28 2015.

14. Olanoff, Drew (September 1, 2015) Pandora To Celebrate 10th Anniversary With Day of Ad-Free Listening – TechCrunch – Retrieved November 28 2015.

15. Stutz, Colin (October 27, 2015) Tim McGraw to Celebrate ‘Damn Country Music’ Release With Pandora Mixtape, Party – Billboard – Retrieved November 28 2015.

16. Tim McGraw Performing – Billboard – Retrieved November 28 2015.

17. (November 10, 2015) Pandora Holiday: Exclusive NYC Concert and Livestream Featuring Fall Out Boy, Panic! At The Disco, G-Eazy and DJ Sets by Cash Cash – Business Wire – Retrieved November 28 2015.

18. Owsinski, Bobby (November 18, 2015) – The Pros and Cons of Pandora’s Rdio Acquisition – Forbes – Retrieved November 28 2015.

19. Kastrenakes, Jacob (November 25, 2015) – Pandora is Streaming Adele’s ’25’ and Her Label Can’t Stop It – The Verge – Retrieved November 28 2015.

20. Popper, Ben (December 1, 2015) – Pandora Cozies up to the Music Labels as it Prepares to Take on Spotify – The Verge – Retrieved December 1 2015.

21. Peoples, Glenn (November 13, 2015) – The Pandora-Sony/ATV Deal – Billboard – Retrieved November 29 2015.

22. Gardner, Eriq (October 22, 2015) – Pandora Reaches $90 Million Settlement With Labels Over Pre-1972 Music – Billboard – Retrieved November 29 2015.

23. Pandora Logo – Fortune.com – Retrieved November 29 2015.

Rdio

Posted on December 1, 2014 by mrondra

Rdio logo. Photo courtesy of Rdio.

Contact Information [1]
Phone: (415) 763-7211
62 First Street, Suit 500
San Francisco, CA 94105
www.rdio.com

History

Rdio is an online music streaming service based in San Francisco [2]. It was founded in 2010 by Skype co-creator Janus Friis and began entirely as a subscription based music service [2]. While Rdio has been lauded for its design within the technology community, the company has experienced a slower take off the ground [2]. Rdio attempted to become a more holistic entertainment service through its launch of Vdio, a video service, in April of 2013 [2]. However the project was unsuccessful and discontinued just eight months later. Following a series of layoffs, Rdio announced on December 3rd of 2013 that Anthony Bay would be appointed as CEO [3]. Bay was previously global head of video at Amazon [3].

Key Executives [1]

Janus Friis, founder of Rdio. Photo courtesy of Forbes.com

Anthony Bay, Chief Executive Officer of Rdio. Photo courtesy of Patrick T. Fallon.

Carter Adamson, Chief Operating Officer. Photo courtesy of Lien Multimedia

Drew Larner, Vice Chairman and Strategic Advisor. Photo courtesy of fastcocreate.com

Scott Bagby, President of International. Photo courtesy of The Music Void.

Financials

On February 3rd of 2011 Rdio released it had raised $17.5 million worth of funds with a list of investors including Friis, Mangrove Capital Partners, and Skype [4]. Rdio’s biggest deal to date struck on September 16, 2013 when it announced a partnership with Cumulus Media, the second largest radio operator in the US [5]. In exchange for granting Cumulus an estimated 15% equity stake in Pulser Media, Rdio’s parent company, Cumulus will provide Rdio with programming and promotional services valued at $75 million over five years [6]. Although this deal was a trade and brought in no cash for either Rdio or Cumulus, it allowed Rdio the capability to offer a “fermium” subscription model [7]. Cumulus’ sale agents will sell commercial spots and share the ad revenue [7]. Rdio has yet to reveal its subscription numbers, however Spotifiy, its greatest rival, currently has 24 million users with 6 million paying [6].

Current News

Subscription Switch-Ups
Rdio proved it could adapt to the music streaming landscape after announcing it would offer a free subscription model for users through ad-supported stations this year [7]. It is essentially an Internet radio experience although Rdio still offers its paid subscription options, Web and Unlimited. This coincides with the hope that a freemium model will serve as a gateway for users to sign up for a paying subscription. Web allows full access to computers for $4.99 per month while Unlimited extends to all devices for $9.99 per month [8]. While Rdio has offered family plans since 2011, earlier this month the streaming service prices were lowered to $5 for each additional family member included on the plan (which levels its family plan price with Spotify) [8]. A family of two costs $14.99 per month with $5 for each additional person however if a family is bigger than five, users must pay the full monthly price of $9.99 for any additional members [8].

Taylor Swift Streaming Debacle

Taylor Swift’s music remains on Rdio despite her Spotify withdrawal. Photo courtesy of Rdio.

Taylor Swift made headlines last month when she pulled all her music from Spotify as she feels they do not fairly compensate music creators and is uncomfortable with the business model [9]. This has brought about questions for the future of music streaming with regard to whether other big name artists will follow suit in pulling their music. Bay has been speaking out in support of Swift and all artist’s choice in how their music is distributed [10]. Due to Swift’s fall out with Spotify, Rdio has been drawing attention to the fact that users still have access to her full catalog of music (with the exception of her most recent album, 1989) through both Rdio’s ad-supported Internet radio and paid subscriptions [10]. Additionally, Rdio currently has 30 million tracks in its library–10 million more than Spotify [11].

Toronto Film Festival Partnership [12]

Ellie Goulding during a Rdio sponsored performance. Photo courtesy of ET Canada.

This past September Rdio was the official music partner for the Toronto International Film Festival. Rdio had a “music hub” at the event with giveaways, listening stations, as well as live music. In fact, Rdio sponsored a free Ellie Goulding concert at Massey Hall. Attendees just needed to visit the “Rdio House” to receive tickets where they could browse through Rdio products and plug into listening stations to listen and browse through Rdio’s library of music. Bay explained the partnership with Toronto was a marketing opportunity to strengthen their presence in Canada.

Roku Launches Rdio App [13]
In August of 2014 Rdio announced plans to launch a new app on Roku. Rdio has been investing heavily in promotion, such as having a Rdio app featured on Roku’s television remote controls. With this, Rdio joins the ranks of just three other services (Netflix, Amazon, Vudu) who have been allotted a remote control button. As a result of this deal, Rdio can now be accessed through three avenues of television: Roku, Chromecast, and Apple TV.

Future Plans

Audio Upgrade [14]
On October 16th Rdio announced its plans to upgrade their entire music catalog to AAC audio files, which is a higher sound quality than MP3. This ushers in a new period for Rdio where users can choose which sound quality they prefer listening to on all devices. Paying users even have the ability to decide which sound quality they want for downloaded songs during offline listening. Rdio also expects that changing from MP3 streaming to 64 AAC streaming could reduce data consumption by a third. This is also welcome news for musicians such as Grateful Dead band member Bob Weir, who worries that poor audio quality during streaming impedes upon the listening experience . Therefore Weir has granted Rdio an exclusive selection of tracks from TRI Studios to support the company’s move in raising the bar of audio quality.

Global Expansion

Rdio acquisition of 9 new territories brings its reach to 60 countries

Rdio acquisition of 9 new territories brings its total reach to 60 countries. Photo courtesy of Rdio.

Rdio announced in May of 2014 that it would be available in nine additional countries throughout Europe and Asia, bringing its total reach to 60 countries [15]. There are five Mediterranean and Eastern European countries that Rdio will now be able to reach totaling 25 million people in Greece, Cyprus, Croatia, Slovakia, and Slovenia [15]. Asia has remained a relatively untapped market for Rdio although its services have been available in Malaysia and Hong Kong for just over a year [15]. 400 million people reside in the Asian countries Rdio is currently working toward expanding–Indonesia, the Philippines, Thailand, and Singapore [15]. While all five of the European territories have been classified as “high income”, Singapore remains the only Asian country that is also categorized within this higher income bracket. In an effort to further push its international reach, this March Rdio acquired Indian streaming service Dhingana with plans to relaunch it later this year [15]. At the time of the purchase, Dhingana had 9 million monthly active users [16]. It was also projected that India will become the largest purchaser of smartphones after China in 2014, an estimated 92% of which will be new users [16]. These are promising statistics considering over 75% of Dhingana users access the streaming service through their mobile devices [15].

Sources

[1] Company Overview of Rdio, Inc. investing.businessweek.com Retrieved: 28 Nov 2014

[2] CEO: Rdio’s problem? Not enough people use Rdio cnet.com Retrieved: 24 Nov 2014

[3] Rdio Names Former Amazon Exec Anthony Bay Its New CEO techcrunch.com Retrieved: 24 Nov 2014

[4] Rdio secures USD 17.5 mln in financing round telecompaper.com Retrieved: 13 Nov 2014

[5] Internet Radio Business with Free Listening Update billboard.com Retrieved: 24 Nov 2014

[6] Music Service Rdio in Deal With Cumulus nytimes.com Retrieved: 13 Nov 2014

[7] Rdio to Expand Its Offerings as Cumulus Partnership Heats Up This Summer billboard.com Retrieved: 13 Nov 2014

[8] Rdio Follows Spotify, Drops Family Plan Pricing pcmag.com Retrieved: 28 Nov 2014

[9] Here’s Why Taylor Swift Pulled Her Music From Spotify time.com Retrieved: 9 Nov 2014

[10] Rdio on Taylor Swift’s Spotify block: “This is art. It’s the artist’s choice” theguardian.com Retrieved: 13 Nov 2014

[11] Spotify and Rdio square off calgaryherald.com Retrieved: 30 Nov 2014

[12] Rdio Partner With Toronto Film Festival billboard.com Retrieved: 28 Oct 2014

[13] Rdio is getting ready to launch a completely revamped Roku app gigaom.com Retrieved: 24 Nov 2014

[14] Rdio upgrades the audio quality of its entire music library venturebeat.com Retreived: 28 Nov 2014

[15] Rdio Now Playing In Nine More European & Asian Countries billboard.com Retrieved: 15 Oct 2014

[16] Smartphone explosion in 2014 will see ownership in India pass US theguardian.com Retrieved: 15 Oct 2014

Spotify

Posted on March 15, 2014 by Hannah Friedland

By Hannah D Friedland

[1] Spotify’s Logo

THE SPOTIFY STORY:

[6] The most updated visuals of the Spotify application on thee platforms

[2] The most updated visuals of the Spotify application on thee platforms. Users have an on-demand stream of music on their computer, mobile device, tablet, and home entertainment system.

Spotify is a music streaming service that puts users in control of 20 million licensed songs [3]. Spotify was launched in Sweden in 2008 and came to America in 2011.

Spotify is financially a private company that offers over 20,000 new songs each day from major and independent labels including EMI, Warner Music Group, Universal, & The Orchard [3]. Artists earn royalty when their music is played, and there are over 24 million active users currently in 55 markets [3].

There are two revenue streams, free, which is “powered by advertisers” and premium for $9.99 monthly with extra features including no ads, offline, and high-quality audio [3].

TEAM SPOTIFY:

[2] Spotify Founders- Daniel Ek & Martin Lorentzon

[4] Spotify Founders- Daniel Ek & Martin Lorentzon

[5] Chief Sales, Marketing, and International Growth Officer- Jeff Levick

[5] Chief Content Officer & Managing Director USA- Ken Parks

[6] Chief Content Officer & Managing Director USA- Ken Parks

[7] Head of Content- Steve Savoca

INSIDE SPOTIFY:

Social Media Merges with Music- Songs, playlists, and albums can be shared on the Spotify application through the "Send To" message option, or users can "post to feed" to their Facebook timeline, Twitter, and Tumblr within the Spotify application. ARROW

Social Media Merges with Music- Using the “send to”, or “post to feed” options users can message music to friends and post music to their Facebook timeline, Twitter, and Tumblr within the Spotify application. Source: Spotify

Spotify gives its users the option to connect with their social media Facebook, Twitter, and Tumblr accounts. Users can create collaborative playlists, share music, view friends music and more which provides for ample music discovery and publicity for the company on social media platforms. There is also a private session users can activate.

Two other elements that Spotify includes are apps and Discover. While these apps add dimension to the Spotify journey, Discover is essentially a constantly updated news feed.

Discover- Spotify's "news feed" feature on the desktop application, artists are recommended, concerts nearby are posted, friends listening habits are shown all based on listening habits the user has shown. Source: Spotify

Discover- Spotify’s “news feed” feature on the desktop application. Updates with releases, playlists, artists recommendations, concerts nearby are posted, friends listening habits are shown all based on listening habits the user has shown. Source: Spotify

COMPETITORS:

Spotify is a strong contender, but it’s competing neck and neck with Rdio, Pandora, Rhapsody, Google Play Music, and Beats on price, catalogue, platforms, and features [8]. Beats Music entered the competitive on-demand music market in January [9], and is Spotify’s biggest challenger.

[10] Beats Music vs. Spotify- The two streaming services are extremely similar with the same catalogue size, the discovery element, and price.

Beats entry in the market put Spotify in “go-mode”.

SPOTIFY’S SITUATION:

Competitor streaming services are continually emerging. With more choices presented to consumers, Spotify has responded by shifting their focus to partnerships, acquisitions, customer satisfaction, and updated product development. The formula is to attract users to Spotify, engage with users, and retain them.

Partnerships

Last.fm

Last.fm is a music recommendation service. In January, Spotify and Last.fm teamed up to bring a beneficial on-demand playbar to Last.fm’s website. This makes it possible for Last.fm users to internally play the entire Spotify catalogue on Last.fm’s website [11].

The collaboration works in both companies favor. Last.fm users have a fuller experience with the power, “to play whatever you want by whoever you want directly on Last.fm” [12]. In addition, Spotify’s catalogue incorporation provides a huge presence and Last.fm users conveniently have motivation to signup for Spotify to take advantage of the essential music player.

The Last.Fm Spotify playbar at the bottom of Last.Fm’s website. Source: Lastfm.com

SoundHound

Spotify also joined forces with SoundHound for the “Add to spotify” feature on its iOS application in February. SoundHound is a popular music-recognition app, similar to Shazam. Banded together, SoundHound is now more interactive. After linking accounts, with the tap of a button users can automatically generate Spotify playlists of recognized songs without leaving SoundHound’s app [13].

Hitting the “Add to Spotify” button automatically turns songs discovered on SoundHound into a Spotify playlist. Source: SoundHound & Spotify

The mutually-beneficial relationship brings life to identified songs through Spotify playlists on SoundHoud, and the incentive to use the button will drive users to subscribe to Spotify while giving them presence on a music app [14].

Coachella

On top of that, Spotify was presented with an amazing opportunity to have presence on site at Coachella as the Official Digital Music Partner of the Coachella Music and Arts Festival in California in April. The Spotify Social tent was an on-site air-conditioned tent that offered relaxation pods, chargers, a “Mosaic Photo Booth” that uses your Spotify account to generate a picture out of your most played album art, and art from artist Apex [15].

[16] The Spotify Social tent, that capped at 150, gave people an air conditioning experience filled with music, more battery power, art, and a Mosaic Photobooth that puts your face on album covers based on your Spotify listening habits.

#WeWereThere was Spotify’s digital interactive strategy at Coachella to “connect, collect, share.” Implanted in every RFID wristband was the power to capture the experience by checking in and collecting custom Spotify curated playlists. The “My Coachella Story” digital snapshot let individuals create memories of their festival concert experiences with playlists gathered [16]. This collaboration not only transformed Coachella goers into premium users, but also created a special experience and built relationships by reliving the festival on Spotify.

[15] “My Coachella Story”- an example of a digital snapshot that shoes distance traveled, the path taken, playlists, artists seen etc. To participate users needed to simply connect their wrist band with their Spotify accounts, look for check ins at the festival, use the wristband to collect playlists and then after generate their digital card and share it with family and friends.

Sprint

Lastly, Beats launched with an AT&T package family plan deal. Rumors are circulating about Spotify planning to bundle with the #3 U.S. mobile carrier, Sprint [17] in April. This partnership will give Sprint customers a free trial. Customers will be able to pay for Spotify directly through their Sprint Accounts, which will help Spotify secure a greater market share and Sprint secure more data plans. Sprint and Spotify will announce the details on April 29th at a New York Event [18].

Acquisitions

In efforts to boost the “discovery” element, Spotify acquired The Echo Nest in March [19]. The Echo Nest is a music intelligence company that examines listening behavior and makes musical recommendations. Spotify paid $100 Million, with 90% Spotify equity [20]. The Echo Nest previously powered Rdio and Rhapsody, both of which ended their deals, deeming its technology invaluable to their operations right after Spotify acquired [21]. This potentially puts Spotify in the position to take The Echo Nest away from competitors.

Combing the two companies gives The Echo Nest a bigger audience and catalog, while Spotify, now with music-discovery data, will improve recommendation’s.

Customer Satisfaction

With intentions to obtain more paying users Spotify has updated its business model. In January the company announced free music shuffling on iOS with a catch, non-premium users ads play in between every few tracks [22]. In February, Spotify added the “repeat one” feature [23]. Repeat one grants users the option to repeat a single track over and over [24]. These highly requested changes illustrate that Spotify cares about users.

Working with a college students budget, Spotify slashed the premium $9.99 monthly rate to $4.99 in March [25]. They partnered with SheerID to validate eligibility. This price change is valuable because college students represent an important key demographic in streaming use [26]. This differentiates Spotify from other streaming services like Rdio and Beats that charge $10 monthly.

Unique Product Development

Competition among streaming services leads Spotify to completely redesign its user interface layout on all platforms. Spotify rolled out a sleek modernized look on April 2^nd. This major design update was the first since its launch in 2008, and to keep current it was a smart move [27].

Spotify’s New Look Video [28]

The new dramatic, dark color scheme highlights important buttons, includes circular images for people, and features square album shapes [29]. The browse tab is revised and categorized between top lists, releases, news, and moods. “Your Music”, a collection of users saved albums, songs, and artists is a new addition [30]. The Your Music addition mimics iTunes library and it is comparable to Rdio’s “collection” feature. It helps users save, organize, and browse through their favorite music. The new layout feels unified and balanced, and should attract new users [31].

WHATS NEXT FOR SPOTIFY:

Spotify is headed in the right direction, but with downloads declining, new rival services like YouTube, Apple, and Amazon that have huge user bases are joining the streaming market [32].

Being active puts Spotify in the forefront, which looks great for Investors. It is rumored that an IPO is in Spotify’s near future. Though the company has declined all comments, a job advertisement for an “External Reporting Specialist” has been posted on their website and LinkedIn [33]. Their future looks competitive but successful.

Sources:

1. Spotify’s Logo 2014, Spotifypress.com, RT: 4/04/2014

2. Spotify’s Application on Three Platforms, Spotifyblog.com, RT: 4/01/2014

3. Spotify Press Fast Facts, Press.Spotify.com, RT: 4/01/2014

4.The Founders of Spotify, Press.Spotify.com, RT: 4/01/2014

5.Spotify’s Chief Sales, Marketing, and International Growth Officer, Press.Spotify.com, RT: 4/01/2014

6. Chief Content Officer & Managing Director USA,Press.Spotify.com, RT: 4/01/2014

7. Head of Content, Press.Spotify.com, RT: 4/01/2014

8. “And The Winner Is… Best Music On-Demand Streaming Service”, Cultofmac.com, 2/18/2014, RT: 4/07/2014

9. “Beats Music Is Here”, Beats Music Blog 1/16/2014, RT: 4/08/2014

10. “Beats Music vs. Spotify: Can Dr. Dre outmix the king of streaming”, Digital Trends, 1/27/2014, RT: 4/07/2014

11. “Last.fm Bands up with Spotify to offer on-demand tracks”, CNET, 1/29/2014, RT: 4/04/2014

12. “Did Someone Say On Demand?”, Last.fm Blog, 1/29/2014, RT: 4/04/2014

13. “SoundHound Launched “Add to Spotify”, Business Wire, 2/21/2014, RT: 4/07/2014

14. “SoundHound Now Lets You Easily Add Your Discovered Music to Your Spotify Playlist”, appdevice.com, 2/24/2014, RT: 4/07/2014

15. “Coachella here we come” Spotify News, 4/7/2014 RT: 4/14/2014

16. “Spotify’s Coachella #WeWereThere Campaign: High Tech and Sweet, Sweet Air Conditioning”, Billboard, 4/11/2014, RT: 4/14/2014

17. “Sprint and Spotify Plan to Partner Up”, recode.net, 4/11/2014, RT: 4/14/2014

18. “Spotify, Sprint Plan Music Bundle To Be Unveiled This Month”, Billboard, 4/12/2014, RT: 4/14/2014

19.“Spotify Acquires the Echo Nest”, Billboard, 3/06/2014, RT: 4/02/2014

20. “Spotify Acquired Music Tech Company The Echo Nest in A $100M Deal” , TechCrunch, 3/07/2014, RT: 4/07/2014

21. “Rhapsody Kills its Echo Nest partnership following Spotify acquisition”, Venturebeat.com, 3/21/2014, RT: 4/09/2014

22. “Spotify’s free shuffle mode arrives on iPhone”, The Verge,1/08/2014, RT: 4/02/2014

23. “Repeat One”, Spotify News Blog, 2/07/2014, RT: 4/08/2014

24. “Spotify users can now repeat the same song over and over and over again”, Hypbot, 2/10/2014, : 4/02/2014

25. “Spotify Offers 50% Student Discount”, Hypbot, 3/25/2014, RT: 4/02/2014

26. “Spotify introduces 50% discount for college students”, Los Angles Times, 3/25/2014, RT: 4/07/2014

27. “The Good, The Bad, The Less Ugly: Taking Spotify’s New Redesign For a Test Drive”, Billboard, 4/03/2014, RT: 4/04/2014

28. Spotify Paints It Black with New Look, YouTube, 4/01/2014, RT: 4/06/2014

29. “Spotify’s biggest redesign ever brings long awaited Collection view”, The Verge, 4/02/2014, RT: 4/07/2014

30. “Spotify paints it black with new look”, Spotify News, 4/02/2014, RT: 4/08/2014

31. “Spotify beautifies”, CNET, 4/02/2014 RT: 4/08/2014

32. “Spotify faces challenge from Internet giants before IPO” New York Post, 3/30/2014, RT: 4/14/2014

33. “Spotify seeks to hire U.S. filings expert as bankers eye IPO” Reuters, 2/17/2014, RT: 4/14/2014

Rdio

Posted on March 15, 2014 by Karly Brecher

By Karly Brecher

Rdio, Inc.
1550 Bryant Street
San Francisco, CA 94103

Phone: 415-763-7211
Website: Rdio.com

Company Overview

Rdio is a privately-owned online music streaming service. Skype founders, Janus Friis and Niklas Zennström launched the company in 2010. Rdio is now available in over 35 countries. The service is ad-supported but users can opt for an ad-less subscription for $9.99 per month. Rdio can be accessed via the internet, desktop client, mobile app, and some in-home entertainment services (ex: Roku, Sonos.) [1] [2]

Key Executives [3]

Anthony Bay, Chief Operating Officer

Niklas Zennström, Founder

Janus Friis, Founder

Scott Bagby, Head of Strategic and International Partnerships

Finances

Rdio is a privately owned company and does not disclose their financial information online. Assumptions about the company’s financial well-being can be concluded from news published online. Rdio laid off approximately 35 employees (1/3 of the staff) this past November. A spokesperson for the company said the offs were in order to create a more efficient cost structure and to promote a sustainable business model. This insinuated that Rdio’s finances were weak. However, in March of 2014, Spotify acquired Dhingana, an India-based music streaming service for an undisclosed amount. This indicates that Rdio is trying to expand and must be doing better financially. [4] [5]

Competitors

Paying subscribers of top streaming services. Image courtesy of Digital Music News.

Rdio is not the only streaming service fighting for domination in the United States, in fact, their market share is very small compared to competitors (but, their numbers are still growing.) Rdio has many domestic and international competitors. The graph to the left shows the number of paying users for a variety of streaming services. Rdio has less than one million paying subscribers, however, this does not include “freemium” users. These numbers can far surpass the amount of paying subscribers. Rdio’s data is not public but for a comparison, Spotify has over 6 million paying users (as of November 2013) and over 24 million total users. The “freemium” accounts are ad-supported and subsidize artist royalties. Rdio’s main competitors in the United States include Spotify, Pandora, Beats Music, Slacker, and Sirius XM [6] [7] [8]

Shazam Partnership

In 2012, Shazam, a music recognition service, partnered with Rdio to allow users to listen to Shazam’d tracks via Rdio . However, this partnership was only available in select countries. In late 2013, Rdio and Shazam announced the expansion of this service to over 29 territories including Ecuador, Guatemala, Hungary, Austria, Sweden, and many more. It is important to note the significance of this expansion because the Rdio/Shazam service is now available in countries where competitors like Spotify are not (including Canada, Chile, and Czech Republic.) [9] [10]

Mobile Integration

Tesla Motor’s in-dash touchscreen display

As streaming services become increasingly popular, more services are emerging and fighting for domination in the market (think iTunes owns the digital download market). This creates more competition between the services and they are scrambling for ways to gain users. Streaming services have been partnering with cell phone providers to increase their customer base. Beats Music partnered with AT&T for a discounted family price and Spotify announced a partnership with Sprint. However, Rdio is going a different route. After being turned down by Spotify, American car company, Tesla, announced a partnership with Rdio in Europe . Gigaom reports “…consumers will be able to play any song from Rdio’s catalog of 20 million or so with a simple voice command,” the service will be integrated in the car’s dashboard system. Tesla CEO, Elon Musk says the service will be available very soon. It is unknown whether or not Tesla will use Rdio as their default music service in the US market. Tesla currently has a partnership with Slacker Radio in the US territory. [11] [12]

Above is a photo of Tesla Motor’s in-dash touchscreen display. The Rdio client in the in-dash display will likely mirror the iPad application. This will ensure a positive and easy user experience.

Dhingana Acquisition

The Rdio lay-offs in late 2013 indicated that the company was struggling financially. However, it seems that the streaming service is doing better because they had sufficient funds (although we do not know the exact number) to purchase the Indian music streaming service: Dhingana.

Dhingana was founded in 2007 by brothers Snehal & Swapnil Schinde, and Sushil Choudhari. Dhingana primarily streams genres of Indian music boasting a catalog of over one million songs in 42 languages. Dhingana has other Indian competitors including Saavn and Gaana. Dhingana has approximately 10.5 million monthly users; the acquisition will add significant traction to Rdio’s numbers.

Smartphone sales growth.
Image courtesy of The Guardian.

Dhingana announced the acquisition on March 14, 2014 via their website and shut down the service. According to the press release, the Dhingana team will be working with Rdio to launch the service later this year. Rdio CEO, Anthony Bay, was quoted in Billboard Magazine, “India is a tremendously vibrant market for music and culture and one of the largest and most important in the world,” Bay’s strategy seems to be to expand their service in emerging markets, like India . Part of the Schinde brothers and Mr. Choudhari’s initiative at Rdio will be to expand into other emerging foreign markets.

This acquisition was a brilliant move on Rdio’s part. Recently The Guardian reported that India will pass the United States in smartphone sales this year, “India will be the country where the largest proportion of smartphones sold will go to new users,” this creates a larger market for potential streaming users. The map above shows significant smartphone growth in Brazil, Indonesia, and China; it will be interesting to see what territories Rdio will expand to next. [5] [13] [14]

Rdio Drops The Echo Nest

The Echo Nest is a music intelligence company that provides data to a variety of music industry entities. All of the competitors mentioned above (with the exception of Beats Music) use The Echo Nest to power music recommendation features on their platform. In March, Spotify announced that they acquired The Echo Nest. Following this, Rdio announced they will no longer use The Echo Nest’s service. Anthony Bay was quoted by The Verge saying: “As far as we are concerned, they were a good partner, but we have other good partners and we’ll move on… So we will stop using that source of data and use other sources.” . Rdio’s decision to unsubscribe to The Echo Nest can pan out to be either a unique, positive change to the service or, depending on the service they choose to work with, can damage the company’s reputation. [15]

Sources:

[1] Rdio | About Us RT: April 1, 2014

[2] Rdio | Apps RT: April 1, 2014

[3] Crunch Base | Executive information RT: April 1, 2014

[4] Tech Crunch | Rdio Layoffs RT: April 4, 2014

[5] Billboard | Rdio acquires Dhingana RT: April 4, 2014

[6] Digital Music News | Paid subscription numbers RT: April 4, 2014

[7] Investopedia | Definition of “Freemium” RT: April 15, 2014

[8] Spotify | Fast Facts RT: April 8, 2014

[9] Android Central | Rdio and Shazam Partnership RT: April 8, 2014

[10] Make Use Of | Rdio vs Spotify availability RT: April 8, 2014

[11] Giagaom | Rdio partners with Tesla Motors RT: April 3, 2014